Local ITS staff can assist clients with networking issues that need to be diagnosed or configuring. This includes desktop/laptop/mobile wired and wireless connections.

They can also assist with recommending and setting up wireless access points where the campus Eduroam/Cruznet is not available or not optimal.  Please make sure and consult with local ITS staff before you purchase and configure a wireless access point.

Clients can make request for hostnames, web site addresses, through the local ITS staff.

Finding the hardware address of your computer:

Microsoft Windows 7 & 8

  1. Click the Start button
  2. Type
  3. At the top of the Start menu, cmd.exe should appear. Click on cmd.exe.
  4. A black command box will appear with a blinking cursor.
  5. At the blinking cursor, type 
    ipconfig /all 
    Press Enter.
  6. Below the heading "Ethernet adapter Local Area Connection:" look for the
    - IP Address entry
    - Physical Address entry

Mac OS X

  1. Click on the Apple Menu.
  2. Select System Preferences.
  3. Click Network.
  4. A list of your network connections will appear at the left.
  5. To check your Wi-Fi IP and Network Hardware Addresses:
    1. Click on Wi-Fi on the main network page.
    2. Click the Advanced... button.
    3. Your "Wi-Fi address" (your hardware address) will appear at the bottom of the window.
    4. To view your IP address, Click on the TCP/IP tab. Your IPv4 and IPv6 addresses will be listed.
  6.  To check your Ethernet (or wired) IP and Network Hardware Addresses:
    1. Click on Ethernet on the main network page.
    2. Click the Advanced... button.
    3. Your IP addresses (IPv4 and IPv6) will be shown in the window that opens.
    4. To view your hardware address, Click on the Hardware tab.
    5. The "MAC Address" listed in this window is your hardware address.
PBSci Information Technology Group 2013